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Survey companies are hired by business owners toconduct consumer research studies on their behalf. In turn, they recruitsurvey respondents to participate in these studies and contribute valuableinsights as consumers.
Answeringsurveys is definitely a simple and easy way to make money online. It’s nowonder many people get hooked to this money making method.
If you’d like to give this a try, go ahead. But justmake sure that you research first about how the whole process works.
Remember that it is not an entirely perfect system. Issueslike disqualification from surveys and deactivation of survey panel accountsare common occurrences.
To prevent any of these from happening, it helps toavoid becoming the kind of respondent that all survey companies love to hate.
Here’s a list of the top personas that you shouldn’tbecome when you start working as a survey taker.
# 1 – The “speeder”
Business owners who hire market research firms toconduct consumer surveys expect nothing short of excellent quality results thatreflect the accurate insights, feelings and opinions of their target market.
This is why, the survey panels need respondents whowill take the survey questions seriously enough to provide the best qualityanswers.
But the problem is, there’s this kind of respondentwho just rushes through all the questions without giving much thought to any ofthem just to finish the survey much faster.
The goal of the speeder is to accomplish the survey morequickly in order to get more surveys done and make more money.
While it is advisable to completesurveys quickly, you should never do it at the expense of quality.
When a survey panel sees that your time stamp is farfrom the estimated time of completion, youraccount might get suspended.
For example, if the estimate time of completion is15 minutes, and you finished the survey in three minutes, this is an obvioussign that you are a speeder.
And do not make the mistake of thinking that thetechnique of finishing a 15-minute survey in three minutes and letting 12minutes pass before hitting the submit button to hit the 15-minute mark wouldwork. It does not.
The best strategy is to train your eyes to readquestions more quickly but make sure that you understand each one clearly andyou provide detailed answers that will prove to be useful for the researchers.
# 2 – The head-in-the-cloud respondent
The term “head in the cloud” is used to describe someonewho does not pay attention to what is happening in front of him/her but insteadis caught up with his/her own thoughts.
It’s never a good idea to answer surveys while yourhead is up in the clouds.
As with any other type of online work, paid surveysrequire your focus and attention.
You need to focus on the questions presented to youso you can understand each one clearly. It’s only through this way that youwill be able to provide high quality answers, which are what the researchersneed to complete their studies.
# 3 – The “straightliner”
“Straightlining” is a common survey tactic that allsurvey companies frown upon.
In this method, the survey respondent makes the sameanswer for all or most of the questions in the survey to save time and effort.
This is typically employed in survey questions thatrequire ratings.
For example, you will be asked to rate yourexperience watching a certain online video.
And you will be given a set of statements to whichyou will choose the answer from one of these options:
- Agree
- Strongly Agree
- Disagree
- Strongly Disagree
A straightliner will answer “agree” or “stronglyagree” on all the questions.
Or he/she might deviate a little and answer “disagree”only on one question and “strongly agree” for the rest of the questions.
Survey panels are able to detect straightliningafter comparing the answers of different survey takers.
This method is also known as non-differentiation inratings, and can seriously hurt the quality of the survey results.
# 4 – The respondent with fake identity
Most people know about the proliferation of onlinescams, even with paid surveys.
Because of this, some survey respondents take theprecautionary step of using a fake identity so that they can protect their realidentity from possible scammers and identity thieves.
But this poses a problem to the survey companybecause they need data from real people.
Survey panels take the time to verify the identitiesof their respondents to ensure that these people indeed exist.
If the survey company finds out that you are usingan identity that is not yours, this is a good reason for them to ban you fromtheir site.
Don’t register with any company using a fakeidentity.
If you are worried of your safety, be sure to doample research about the company before signing up so you can be assured thatit is legitimate, trustworthy and safe to work with.
# 5 – The dishonest respondent
Again, it is in the interest of the people runningsurvey panels to generate honest and accurate feedback from its surveyrespondents.
They don’t like it when people lie in their personalprofiles (which can be related to the previous fake identity discussion) or inthe questions that they are assigned to answer.
Make it a point to be honest when answering yoursurveys.
Some experts find a gray area in the pre-screeningquestions where you can stretch the truth a little so you can increase thechances of getting qualified, and therefore increaseyour survey earnings.
Obviously, you can’t lie about something as seriousas having a medical background or specialized training in a field you knowabsolutely nothing about. The survey panel is bound to find out that you arelying sooner or later.
But you might be able to get away saying that youlike a particular product even if you don’t or that you have already triedusing one even if you haven’t. This works if there’s still time for you tore-use a product to give it a second chance or buy the product so you can useit for real before you proceed with answering the survey.
But to err on the safe side, it’s better to behonest at all times.
# 6 – The know-it-all
Even in the real world, no one likes to be friendswith the person who thinks he/she knows everything.
There are some survey respondents who think thatthey are better than everyone else.
These are the ones who think they should qualify forall surveys available, and complain when the opportunity is given to someoneelse.
These are also the ones who highlight their skillsand expertise in their answers even when there’s no need to mention any of these.
# 7 – The braggart
This one is closely related to the previous type ofrespondent.
But aside from bragging about their skills andexpertise, the braggart also brags about other things as well.
They make it a point to mention their assets andproperties, and just about anything that they could brag about while answering thesurvey, even when these are not the appropriate answers.
Survey panels hate this type of respondent not onlybecause no one likes people who brag but also because the answers are usually farfrom what they need.
# 8 – The novelist
Then there’s the novelist who thinks thatresearchers have all the time in the world to create multiple page answers.
Yes, researchers appreciate it when surveyrespondents provide detailed answers.
These can help them greatly in coming up withexcellent quality results for their research studies.
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What they don’t like is when survey respondents gobeyond that, giving them details that are beyond what they need.
For example, you might mention in the survey thatthe product in question has helped you resolve a particular problem. You canbriefly mention what the problem is, but you do not have to tell your lifestory and how the problem started many years ago.
Researchers have no time to go through extremelylong answers.
# 9 – The random respondent
Some survey respondents intentionally answer thesurvey questions randomly either to save time or simply because they’re alreadybored.
This is another type of survey taker that panelswould usually kick out from their system.
Random answers are not at all accurate reflection ofthe consumer’s opinions and insights.
Never resort to this type of tactic just to savetime and effort in answering your surveys. Always keep in mind that the surveypanel has a way of finding out if you are not paying attention to thequestions.
One of these is by asking a red herring question.This is a question that they put in the middle of the survey that has nothing todo with the topic. This makes it easier to detect which survey respondents arenot reading the questions carefully.
# 10 – The simple minded survey taker
Although survey takers are not required to have anyspecial skill or training, survey panels do appreciate the smart ones who areable to provide good quality answers.
But they don’t like it that much when the surveytaker is someone who doesn’t understand anything or takes forever to figure outhow one thing works.
# 11 – The auto form filler user
It’s true that you’ll always find using form fillersas one of the tips for survey success.
However, take note that experts only advise the useof form fillers for the profiles and pre-screening questions where you willhave to type in answers to common or similar questions such as name, contact number,email address and so on.
You can use the automatic form filler so you don’thave to type in your personal details over and over.
But you should never use this for filling up thesurvey. If you do, the survey company will consider this as cheating, and youraccount will be shut down in no time.
# 12 – The over-analyzer
The “over-analyzer” is quite similar with thenovelist in that the two provide extremely long answers.
But this type of respondent does not usually sharehis/her life story while answering surveys.
What this respondent does is that he/she wouldover-analyze each question and provide extremely in-depth answers to each oneto the point that the researchers would get a headache.
Most of the questions posted in surveys are simpleand easy to answer.
For example, you will commonly be asked if you likea certain product. You can go ahead and say what it is about the product that youliked. You can simply say that you like that it’s functional and user-friendly,and that it only takes a short while to figure out how it works.
You don’t need to delve on the principles behind thecreation of the product, which is what an over-analyzer would usually do.
# 13 – The explainer
Explanations are a common part of surveys.
What survey panels don’t like is when surveyrespondents make explanations for things that don’t require any.
For instance, if the survey panel asks you to rate aproduct from one to 10 for user-friendliness, you simply have to choose therating. You no longer have to explain why you found it user-friendly or whatuser-friendly means.
# 14 – The fickle minded
Some people change their minds every 10 seconds orso.
Since online surveys are time sensitive and the surveypanels need to assess the results within a short time frame, they do notappreciate survey respondents who take forever to finish the survey becausethey keep changing their answers.
Don’t be a fickle when working as a surveyrespondent.
Most of the questions you’ll find require your opinions,and therefore don’t have right or wrong answers. This means that you don’t haveto take that long completing the surveys.
# 15 – The complainer
While it’s perfectly understandable to makeoccasional complaints when problems or issues arise, survey panels do not likeit when its members complain about every little thing they could find a problemwith.
They complain that a survey is too long, thequestions are too difficult to understand, the options are not complete and soon.
Get in touch with the customer support team onlywhen you have a valid issue to complain about such as delay in payments or whenfinished surveys are not credited into your account.
# 16 – The MIA
Some survey respondents appear and disappear likemushrooms.
Sure, it’s understandable that you have other thingsthat keep you busy.
But if you’ll be gone for a long time, you need to informthe survey panel. This is important so that your account does not getdeactivated.
# 17 – The procrastinator
If you like to procrastinate, answering surveys isnot for you.
As mentioned over and over, researchers need theresults of the research studies as soon as possible. They have deadlines tomeet, and would surely appreciate it if you can submit the survey to which youqualified for within the day or within a few days.
Don’t take more than a week to complete the survey.
# 18 – The respondent with multiple personalities
Some survey respondents take on multiple fakepersonalities just to get more survey invitations and earn more money.
But this is a major no-no.
Once the survey company finds out that you are usingmultiple accounts, you will immediately get banned.
You will even be blacklisted from other surveycompanies as well. Of course, this is something that you do not want to happenif you want to continue earning from paid survey opportunities.
# 19 – The high tech cheater
Some survey respondents who resort to cheatingtactics make use of the advanced technology to carry on with their methods.
But no matter how high tech your tactics are, thesurvey company will eventually find out that you are cheating, and will kickyou out of their system.
Be the honest survey respondent to set yourself upfor long-term success.
# 20 – The narcissist
A narcissist is someone who has excessive admirationof himself/herself.
Researchers hate reading answers from survey takerswho think so highly of themselves, and would mention this in every questionthat they answer.
Sure, there’s a lot to love about you, but you arenot the focus of the survey. You will only give your opinion and insights abouta certain topic but it’s not all about you.
Do not make any inappropriate answers, and just godirect to the point so you can give the researchers exactly what they need fortheir studies.
Working as a survey respondent definitely has itsperks. But it also has certain drawbacks that you also have to know about. To makethis work for you, you need to find balance between the two. And at the sametime, you should become the best kind of survey respondent that survey panelsprefer.
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